Moose Mowing LLC – Terms and Conditions

1. Service Window

• Service times vary based on weather, route changes, equipment needs, and daylight.

• Exact arrival times are not guaranteed.

• You will be serviced on your scheduled day unless weather or safety requires a change.

2. Yard Access

• Please ensure gates are unlocked and pets are secured before your service window.

• If we cannot access the yard, the visit may be skipped. A return trip may require an additional fee.

3. Lawn Height Policy

• Lawns over 6 inches high require additional time, labor, and equipment wear.

• An overgrowth fee will be added for grass taller than 6 inches or yards requiring multiple passes.

4. Dog Waste Policy

• All dog waste must be picked up before your service day.

• Dog waste is unsafe to mow over and can damage equipment or spread across the yard.

• If waste is present, trimming or backyard service may be skipped.

• Excessive waste may result in a dog waste removal fee (priced per load).

5. Items Left in the Yard

• Please remove toys, hoses, décor, rocks, cables, and other objects before service.

• Moose Mowing is not responsible for damage to items left in the yard or for equipment damage caused by hidden objects.

6. Flying Debris and Loose Gravel

• Lawn equipment can cause rocks, sticks, acorns, and loose gravel to become flying objects.

• Moose Mowing LLC is not responsible for damage caused by flying debris, including:

• Windows

• Vehicles

• Outdoor décor

• AC units

• Fences

• Screens

• Customers are responsible for removing loose gravel or notifying us of areas that may pose a risk.

7. HOA Landscaping Approval

• Moose Mowing LLC is not responsible for any landscaping, changes, or modifications that were not approved by your HOA.

• Any work performed at the customer’s request is assumed to be HOA approved unless stated otherwise.

8. Weather Delays

• Severe weather may require rescheduling for safety.

• We will notify you of changes and adjust your service as soon as possible.

9. Payment Policy

• Payment is due upon completion unless other arrangements are made.

• Accepted methods: cash, credit/debit cards, Venmo, Zelle, and other common options.

• Late payments may incur a late fee.

• Cancellations must be made 72 hours in advance.

• Payments not made within 30 days may be subject to a mechanic’s lien in accordance with Texas law.

Receiving a service and not paying upon completion is the same as going out to dinner and walking out without paying for your meal — the work has already been done, and payment is expected at the time of service.

10. Debris and Cleanup

• Standard mowing includes blowing grass clippings off hard surfaces.

• Large debris, branches, heavy leaf buildup, or storm cleanup may require an additional fee.

11. Irrigation and Sprinklers

• We are not responsible for damage to sprinkler heads or irrigation components that are not visible or are placed near mowing paths.

• Please ensure sprinkler systems are off before service.

12. Landscaping and Planting

• Plant health depends on watering, soil conditions, weather, and homeowner care.

• Moose Mowing LLC is not responsible for plant loss due to lack of watering, pests, freeze damage, or extreme heat.

13. Property Preservation Services

• Property preservation tasks are limited to visual inspections, exterior upkeep, debris removal, and lock changes.

• These services are non licensed and follow industry standard limitations.

14. Equipment and Safety Hazards

• If a yard contains hazards such as exposed wires, metal, glass, or unsafe terrain, we may pause or decline service for safety.

15. Right to Refuse Service

• Moose Mowing LLC reserves the right to refuse service to anyone for any reason, including unsafe conditions, repeated nonpayment, or violations of these terms.

16. Route Adjustments and Holiday Schedule

• Routes may change at any time due to weather, equipment needs, traffic, or efficiency.

• Your service day may shift when needed to keep routes running smoothly.

• Moose Mowing LLC is closed on major holidays, and services scheduled on those days will be moved to the next available date.